Any part that is not satisfactory may be returned in new condition in the original packaging within 30 days of purchase for a refund, less 20% restocking charge. The original packaging or box must also be in new, original condition for returned parts. Destroying or defacing the original packaging will void any return. Returns must be shipped with a copy of the invoice enclosed. Electrical, electronic, “special order”, carpets, interior, convertible tops, floor mats and books/manuals/ CD’s or DVD’s are NOT RETURNABLE. No credits or refunds will be issued on merchandise without prior approval.